Refund Policy

Last updated: June 2026

1. Overview

Thank you for purchasing from Art In Place.

Art In Place provides digital products, including downloadable PDF guides and related digital materials.

Because these products are delivered electronically and become immediately accessible after purchase, special conditions apply to refunds.

2. Digital Products

All products sold through Art In Place are digital products delivered electronically.

No physical goods are shipped.

Once a digital product has been purchased and delivered, it cannot be returned in the same way as a physical product.

3. Refund Eligibility

Due to the nature of digital products, all sales are generally considered final.

Refunds will not be issued for:

  • Change of mind
  • Accidental purchases
  • Failure to read the product description before purchase
  • Personal preference regarding the content
  • Lack of use after purchase
  • Incorrect expectations not supported by the product description

4. Technical Issues

If you experience a genuine technical issue that prevents access to your purchased product, please contact us at:

admin@artinplace.studio

We will make reasonable efforts to:

  • Restore access to the purchased files
  • Provide alternative download methods
  • Resolve delivery-related issues

5. Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us within 14 days of purchase.

Verified duplicate purchases may be eligible for a refund at our discretion.

6. Unauthorized Transactions

If you believe a purchase was made fraudulently or without your authorization, please contact us immediately.

We may request additional information to investigate the matter and work with the payment provider where appropriate.

7. Product Description Accuracy

We strive to ensure that all products are described accurately and transparently.

If a purchased product differs substantially from its published description, please contact us and we will review the situation on a case-by-case basis.

8. European Union Consumer Rights

By purchasing and downloading a digital product from Art In Place, you expressly acknowledge and agree that:

  • The digital content is supplied immediately after purchase.
  • Access to the digital product begins without delay.
  • You consent to the immediate performance of the contract.
  • You acknowledge that, once delivery has begun, you may lose any applicable statutory right of withdrawal for digital content supplied electronically, where permitted by applicable law.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.

9. Refund Requests

Any refund request must be submitted by email to:

admin@artinplace.studio

Please include:

  • Your name
  • Email address used for purchase
  • Product purchased
  • Date of purchase
  • Description of the issue

We aim to review all requests within a reasonable timeframe.

10. Changes to This Policy

We may update this Refund Policy from time to time.

Any changes will be published on this page together with the updated revision date.

11. Contact

For any questions regarding this Refund Policy, please contact:

Art In Place
admin@artinplace.studio
https://artinplace.studio

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